Refund Policy
Refund Policy
We accept returns of defective and non-defective merchandise and accept exchange requests. Non-defective reasons include changing one’s mind, personal preference, or choosing the wrong item. Damage, defects, incorrect shipments, missing pieces, or a material difference from the description are also eligible for review. This summary pairs each governing condition with the supporting detail and available follow-up step.
Request period and condition
A request must be submitted within 30 days after delivery. Eligible merchandise must be new, unused, in its original condition, and include the original packaging, tags, and supplied accessories. This summary pairs each governing condition with the supporting detail and available follow-up step.
Provide the order number, checkout email, and a clear explanation. Damage, defects, an incorrect item, or missing contents also require photos or video of the merchandise and packaging. This summary pairs each governing condition with the supporting detail and available follow-up step.
Mail return, exchange, and refund
Approved returns are made by mail. A free return label is included in the package, no restocking fee is charged, and an unauthorized parcel must not be mailed back. Exchanges depend on available inventory. This summary pairs each governing condition with the supporting detail and available follow-up step.
After a refund is approved, we process it to the original payment method within 10 days. A bank or card issuer may need additional time to post the credit. This summary pairs each governing condition with the supporting detail and available follow-up step.
As a practical reference for an order from start to finish, merchandise and packaging should be preserved until authorization and mail-return instructions are supplied. This summary pairs each governing condition with the supporting detail and available follow-up step.
Email: yayusuhaestiskb@gmail.com
Mailing address: 122 State St, Augusta, ME, 04330, United States
Phone: 207-894-8714